Auto Repair in Branford

All reviews listed below are from certified customers of RJ Shore Automotive.

5

Prompt and very courteous service, especially since it was an emergency without an appointment.

5

Brian at RJ Shore on Short Beach Road is as top notch as it comes. He clearly wears many hats as it’s evident by how he’s able to accommodate many different people and requests. Brian is honest and looks out for the customer. RJ Shore is lucky to have him.

5

Always great service!

5

Great help today when car battery was dead and had to be at doctor's for appointment, the young lady who answered the phone helped set everything up for me after my panic call. First with Jason getting car started and then Todd installing a battery for me in time to make the appointment. Wonderful service!

5

As always treated with respect, kindness and courtesy. Brian is the ultimate professional when dealing with me as a customer. I feel totally confident that when I bring my car in for service I don't have to worry about anything I drive away knowing that I am safe in my car and everything is taken care of. You can't put a price on that. Very appreciative of all the effort Brian and his crew put in to keep my car in good tip-top shape. I would recommend Shore without hesitation to anyone.

5

Work is always of excellent quality. Honest and dependable, fair value . Nice to have an independant garage you can trust.

5

They are wonderful, very knowledgeable. I don't mind bringing my 2 vechiles there.fair pricing also.

5

I have the deepest trust and confidence in their mechanical know how. I have an older car which has had a lot of little things happen to it. They often go over and beyond to diagnose and then fix the car.

5

They saved me a lot of moolah. My car wouldn't start. I tried the usual suspects, battery, gas, sparkplugs. Not it, had to take it in. Had it towed to RJ Shore on a tip from the tow truck driver. My car needed a new computer, they spent 2 days finding me a used one for $180 instead of $700, total repair savings, over $500. They didn't call me before they did the repair, so if that's important to you, be vigilant with keeping in touch with them. But I am willing to forgive that since all I care about is having my car fixed properly at as low cost, and that is what I got.

Thanks for the good review! I would like to mention that repairing vehicles before the customer has approved the work it not a standard practice of ours at RJ Shore Automotive. However, this situation was very unique. There was no way in knowing if the used computer could be programmed to your vehicle so before we sold you on that we needed to make sure it was actually going to repair the vehicle. If it didn't work we wouldn't have charged you for the 'trial and error' and then we could have moved on to sell you a re-manufactured or brand new computer. If you had decided that the inexpensive repair we did was something you wanted to decline, than we could have easily reverted your vehicle back to it's original computer. I am very happy that we were able to deliver your vehicle back to you within a reasonable time frame and at a very fair price. We hope to see you again in the future!

- RJ Shore Automotive, LLC.
5

I would recommend RJ Shore Automotive to anyone having problems with their car! I am not from the area, so I didn't know where to go and really needed my car to be fixed over a weekend. They had my car towed almost immediately and were able to get it fixed the next day. They also took the time to explain everything to me, which I really appreciated. I will definitely be going to them in the future with any car issues.

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