This is a big shout out to Bruce at R J Shore Automotive Towing for going way above and beyond in customer service and kindness to someone in distress. I was driving through Connecticut at night with my Bernese Mountain Dog, Cooper, on my way home Thanksgiving weekend when I had a serious roadside emergency in Branford, CT. I was greatly concerned regarding whether or not the tow truck my roadside assistance was sending would either allow Cooper in the truck or to stay in the car while I was towed because I don't know anyone in the area who could come pick up Cooper for me. While my roadside assistance was less than helpful in that regard, luck was on my side as the tow truck driver, Bruce, was a dog owner and lover himself. Also lucky for me and Cooper, Bruce was very observant and noticed my car was leaking gas. He was concerned for my dog's safety, so he allowed Cooper to come into the cab of his truck. This was over the top kindness to my dog who was distressed over the situation. Bruce brought my car to a place that would be able to replace the tires and assess and fix the other problems Sunday so I could get home as soon as possible with Cooper. Since we couldn't stay in the car until the place opened due to the gas leak, Bruce also waited while I attempted to reach relatives. When I was unable to reach anyone who could help because it was the middle of the night, he found me a pet friendly motel and drove me and Cooper there. This scary and distressful situation was made much easier by the kindness of Bruce.